Reservations that fit your service
Help guests book, change and cancel through OpenTable and Resy. Capture party size, preferences and special requests.
Restaurants
Be there for every guest.
Even at your busiest.
Arthur answers calls, texts and emails, takes orders, books tables and captures event opportunities—while your team takes care of service.
Always here for your guestsINCOMING CALLGuest connected
Arthur is listening
Reservation booked4 guests · Friday · 7:15 PM
EVENT & CATERING EMAILDetails captured
FROMGuest · Corporate dinner
A private dinner for 42?
We’re planning a team dinner next month. Do you have a private room?
ARTHUR REPLIES
We’d love to help. What date are you considering, and do you have a preferred menu or budget?
An opportunity, ready for your teamEvent inquiry captured · SMS notification sent
PHONE ORDERArthur is taking the order
ORDER DETAILSPickup · 7:00 PM
2 × Margherita pizza1 × Extra basil
Arthur Pay Payment link sent by SMS
Order sent directly to the POSItems, modifiers and pickup time captured
GUEST REQUESTArthur captures the details
Lost-and-found request sent to staffGuest name, item and visit details kept together
01 / Reservations, handled.
ARTHUR AT YOUR RESTAURANT
A table. An order. An event.
Arthur takes it from here.
See how everyday guest requests become reservations, kitchen-ready orders and clear next steps for your team.
More bookings.
Less phone juggling.
Arthur handles bookings, changes and cancellations through your reservation system, while capturing the details that make a visit personal.
- OpenTable and Resy reservation workflows
- Guest preferences, celebrations and special requests
- Booking confirmations and useful links by text
Reservations & guest requestsRecent activity
Dinner reservation4 guests · Friday, 7:00 PM
Confirmed
Guest questionPatio policy · Answered by SMS
Answered
Reservation change2 guests · Updated to 8:15 PM
Updated
Special requestAnniversary note added for the team
Noted
Every inquiry.
A clear next step.
Turn event and catering calls, texts and emails into organized opportunities your team can act on.
- Date, guest count, budget and preferences captured
- New, to contact, won and lost inquiry stages
- AI summaries, missing-detail flags and instant alerts
From the guest conversationEXAMPLE
“We’re planning a private dinner for about 35 people.”
OccasionPrivate dinner
Guest countAbout 35
SpacePrivate room requested
Next stepTeam follow-up
An organized inquiry. A clearer next conversation.
Inquiry details and next steps, ready for your team.
From the phone.
Straight to your POS.
Arthur takes pickup and delivery orders, captures customizations and helps guests pay ahead with Arthur Pay.
- Orders sent directly into your connected POS
- Clear item quantities and repeated modifiers
- Secure advance payment links by text
PHONE ORDERArthur is taking the order
ORDER DETAILSPickup · 7:00 PM
2 × Margherita pizza1 × Extra basil
Arthur Pay Payment link sent by SMS
Order sent directly to the POSItems, modifiers and pickup time captured
Helpful answers.
Thoughtful handoffs.
Arthur answers from your hours, menus and policies. Staff can step into the conversation whenever a guest needs a person.
- Two-way SMS with a searchable team inbox
- AI voicemail summaries and direct text replies
- VIP handling, lost-and-found reports and staff transfers
Hi, I think I left a navy jacket at dinner last night.
I can take the details for our team. What time were you dining, and whose name was the booking under?
Around 8, under Alex. We were a party of four.
Lost & found request captured
Item and visit details logged. Staff follow-up required.
Item and visit details logged. Staff follow-up required.
Pickup & delivery orders
Collect menu items and order details, send the order to your POS and use Arthur Pay to collect payment in advance.
Events & catering, included
Capture inquiries by phone, SMS and email. Notify your team with the guest’s details and a clear next step.
Everyday answers, always on
Share menus and useful links, answer common questions, capture voicemail and help organize lost-and-found requests.
Questions about AI phone answering for restaurants
What can Arthur handle when our restaurant cannot answer the phone?
Arthur handles reservation conversations, phone orders and common guest questions using your approved information. Catering and private-event inquiries can be captured for staff follow-up. Explore the guest communication workflow to see how requests reach your team.
Can phone orders go into our existing POS?
Arthur captures items, modifiers and fulfillment details for supported POS connections. Review phone ordering and POS integration, then bring your current system to the demo so the team can confirm the connection and setup.
What information should we bring to a restaurant demo?
Bring your reservation system, POS, menu, hours and the questions guests ask most often. Include the situations you want staff to handle directly. These details help the team discuss routing, integration requirements and a suitable configuration.
A better first impression
More time for guests.
Arthur has the conversation.
See what Arthur can do for your restaurant or hotel.