Voicemail, already summarized
Read an AI summary, open the full transcript and reply to the caller by text from your store’s number.
Voice, Text & Email
Every channel.
The same thoughtful reply.
Arthur answers calls, texts and emails in 30+ languages. Guest questions, reservations and event inquiries keep moving, with staff handoffs when needed.
Helpful answers.
Thoughtful handoffs.
Arthur uses your hours, menus and policies to answer routine questions, capture requests and hand the conversation to your team when needed.
- Voice, two-way SMS and email guest conversations
- Lost-and-found reports and voicemail summaries
- VIP routing and transfers with useful context
Voice, SMS and email workflows are configured for your venue. Evvy Events CRM, Website Chatbot and Post-visit Follow-up are coming soon.
Hi, I think I left a navy jacket at dinner last night.
I can take the details for our team. What time were you dining, and whose name was the booking under?
Around 8, under Alex. We were a party of four.
Lost & found request captured
Item and visit details logged. Staff follow-up required.
Item and visit details logged. Staff follow-up required.
Example SMS exchange · No message has been sent
A WORKSPACE FOR YOUR TEAM
The context is here.
The next reply is yours.
A text inbox that stays organized
Search by number or message. Filter unread conversations, find threads that need you, and close or archive completed exchanges.
Let staff take the lead
Pause Arthur on an individual text thread while your team replies. Keep the conversation and guest history together.
Remember the guest
See saved caller names, shared email addresses and VIP labels alongside the conversation.
Notify the right people
Route guest issues, lost-and-found reports and revenue opportunities to Slack, email or SMS.
Stay current with your venue
Maintain menus, FAQs, regular hours and special-hours notes so guests receive information your team has approved.
Arthur replies by text.
Two-way SMSGuests can ask questions, share booking details and continue the conversation—without making a call.
Is your patio dog-friendly?
Yes, dogs are welcome on the patio. What time were you thinking of visiting?
Around 6. Thank you!
Answers from your venue’s own policies.
Arthur replies by email.
AI email agentGuest questions and event inquiries receive a relevant reply, with the details passed to the right team.
Could you send your private dining options for a client dinner?
Thank you for thinking of us. May I confirm your date and preferred dining style so we can recommend the right options?
Replies follow your configured approval rules.
How it works
A conversation.
A clear next step.
01
Use your knowledge
Train Arthur on your menu, policies, hours and brand voice.
02
Answer or capture
Answer routine questions and collect details for requests that need follow-up.
03
Bring in the team
Transfer or notify staff according to your restaurant’s escalation rules.
Coming Soon
Website Chat
The same Arthur, on your website. Help guests ask questions and start the right conversation.
Explore the productPost-visit Follow-up
Check in after a visit, collect feedback and give your team a next step when an experience needs attention.
Explore the productEvvy Events CRM
Bring event and catering inquiries into one workspace, with guest details, estimates and next steps ready for your team.
Explore the productYour guests are calling.
Give them a better hello.
See what Arthur could handle for your restaurant or group.