Case Studies

The conversations.
The outcomes. The context.

Anonymized operator results. Each example shows what was reported, how reservation value was estimated and how to interpret the outcome.

One of ten locations

A restaurant group.
One location’s first 90 days.

3,400calls answered
1,564covers booked
~$120Kestimated reservation value
How to read these resultsReported for the first 90 days. Using the reported $78 per cover: 1,564 covers × $78 = $121,992, rounded in the source to approximately $120K. This is one location’s result, not a ten-location total. It is not a measured incremental revenue lift.
Independent fine dining

2,100 calls.
40% became bookings.

840reservations
2.5average covers per reservation
$126Kestimated reservation value
How the estimate was calculatedFirst 90 days on the line. 2,100 calls × 40% = 840 reservations. 840 reservations × 2.5 covers × $60 per cover = $126,000. The estimate is reservation value, not verified realized spend or incremental revenue attributable entirely to Arthur.
High-volume urban venue

One phone line.
Several kinds of opportunity.

7,000calls answered
~1,400bookings
10–15%calls concerning events
What was reportedThree months on the line. Approximately one call in five became a booking. Event-related calls are inquiries, not confirmed events. The source also notes that roughly one call in ten went to staff; the result does not imply that every call was resolved without human involvement.

Anonymized operator results, not attributed to the customer logos shown. Reservation value is estimated from covers × average spend, not incremental revenue attributable entirely to Arthur. Amounts are reported as supplied; the case-study decks do not specify currency. Reported figures are kept separate from projections. Exact reporting dates and currency should be confirmed before public release.

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