Ordering & POS

Phone orders.
Straight into your POS.

Arthur takes phone orders, captures items and modifiers, sends a secure payment link by SMS and injects the completed order directly into your supported POS.

From a guest’s call
to a kitchen-ready order.

Bring the menu, guest information and order details into one workflow, without a staff member juggling the phone and the POS.

  • Menu choices and modifiers captured
  • Secure payment links sent by SMS
  • Orders injected directly into supported POS systems
POS routing and supported order types depend on your integration and location configuration. Dietary questions requiring judgment should go to staff.
Phone orderingASK ARTHUR

Pickup order #1047

Example order · 6:40 PM pickup
Paid by SMS
2 × RigatoniPreparation request recorded for the kitchen$48.00
1 × Branzino$36.50
Example order total$84.50
Sent to the connected POS
Guest details, items and pickup time stay together.
Order details · Connected POS workflow
How it works

A conversation.
A clear next step.

01

Build the order

Confirm items, available modifiers and pickup details against your configured menu.

02

Request payment

Text the guest a secure payment link. Card details stay out of the call transcript.

03

Send to the POS

Route the completed order and relevant notes to the connected system.

ORDERS YOUR TEAM CAN READ

Every item.
Every customization.

Clear quantities and modifiers

Repeated modifiers show their quantities, so staff can see exactly how the guest wants each item prepared.

From conversation to your POS

Capture pickup or delivery details and send the order into your connected point-of-sale workflow.

Payment before pickup

Send a secure Arthur Pay link so the guest can pay in advance and your team can track the order.

Your guests are calling.
Give them a better hello.

See what Arthur could handle for your restaurant or group.

Let’s meet

Book a demo.

Tell us a little about your restaurant and we’ll discuss what Arthur could take off your team’s plate.

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The voice of Arthur

Hear Arthur.

Listen to Arthur in a real restaurant conversation.

Arthur in conversationAloette · Restaurant call